SERVICE EXPRESS TECHNICIAN - LEAMINGTON SPA
A company that believes in a good worklife balance
OTE 35K NO SATURDAYS
This is an express service offered to the customer whilst they wait where we half the time of the service and deliver it within an hour’s turnaround with 2 technicians. 1 ramp with 2 supplied tool trollies with everything they need to complete a service or serviceable repair. The technicians half the time but completing the service together. A While u wait service.
What we need is 2 Express Service technicians to work together to complete an express service. They train the process to the technicians.
We will pay £28k plus bonus with an OTE of £35,000 with no Saturdays and no tools required.
OTE £32 - £40K
Our Client and mutli-franchised dealer group is looking for 2 EXPRESS SERVICE TECHNICIANS.
If you are freshly qualified from an apprenticeship or have coompleted part of your NVQ's please apply.
As a Express Service Technician you will enjoy spending most of your time in our New Express lane maintaining vehicles with another tech on 1 ramp, this will involve mainly servicing to the high standards, no tools will be required.
Vehicle Health Checks are completed on all cars, you will ensure the electronic check is accurate and up to date. You will be responsible for ensuring all jobs are completed within agreed time frames and that a high level of productivity is maintained.
As a local West Midlands Privately owned family group we continue to grow and we are looking for experienced vehicle technicians to help us achieve outstanding Customer Satisfaction. Ideally you will have Franchise experience; however, manufacturer training will be on-going for the successful candidate. You will possess a relevant formal qualification for this role. This opportunity is ideal for an individual who is looking to progress their career within a franchised environment and has the desire and ability to deliver outstanding customer satisfaction results and to work to and achieve targets and objectives.
We are looking for individuals who possess the following competencies:
- Following Instructions and Procedures
- Analysing
- Enjoy new knowledge
- Applying Expertise and Technology
- A full, valid UK driving license
Role & Responsibilities
The key responsibilities of this role are as follows:
• Technical Knowledge: To maintain high level of technical knowledge and ensure you are compliant with manufacturer training requirements.
• Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs. hours attended).
• Quality: To uphold Company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.
• Delivering our Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write ups are clear and concise specifying Fault Cause & Rectification.
• Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all health and safety regulations and that customer vehicles are appropriately protected while in our care.
What You Can Expect
If you are successful you can look forward to 22 days holidays, (plus bank holiday), on-going training opportunities, career progression, competitive salary and individual performance-related bonus.
Emma Curtis ec@arc-uk.net or call in confidence to 07834583994