After-Sales Controller – Cars, Caravans and Motorhomes - Taunton
Our client an independent Automotive Group is looking to recruit an After-Sales Leader for their well-established Motor Homes, Caravans, and Used Cars sales and service operation in Taunton, Somerset that comprises a sales, service and parts operation on a large 6 acres site.
The successful candidate will probably come from a Workshop Controller / Senior Workshop Technician type of background and will be completely familiar with all aspects of the Service and Parts Departments. This is a definite hands-on role within the business where, in addition to management duties we are particularly seeking someone that is able and willing to pitch in and support workshop tasks as and when required during really busy periods.
So, are you a qualified technician seeking to move into the initial stages of after-sales management but with the experience of proper workshop methods? You will most likely be light vehicle qualified to a minimum of Level 3 at NVQ or City & Guilds or similar, and someone that is VOSA accredited for management of MOT activities would be a distinct advantage.
Currently this is a very busy operation and your job will be to continue to grow the business and ensure that the correct systems and processes are in place to maximise workshop performance and deliver customer satisfaction.
The candidate will already have a successful track-record of some seniority in an Aftersales Department, probably within a franchised environment and be looking for a new challenge plus a route forward for career progression within an operation that is measured by achievement.
You must have a clear understanding of the issues and factors that determine the difference between success and failure in a Service and Parts Operation, and the controls that need to be in place, to effectively control an operation like this.
In return, the Company offers a good salary and bonus package plus a range of appropriate benefits associated with a delivery of results and responsibility within a vigorous automotive business.
This is an excellent working environment and a superb opportunity for the right candidate to join a terrific business where people count!
CV to Anthony Radley at email@example.com or call for a confidential discussion on 0780 371 2000
ARC are dedicated Motor Trade/Automotive recruitment specialists.