Job 11614
Job Title Service Advisor
Location Burton on Trent
Contact Emma Curtis
Telephone 07834 583 994

Service Advisor – Burton On Trent

  • Starting salary between £18000 to £20000 basic (Subject to experience) plus performance related bonus
  • CSI bonus and performance bonus
  • Excellent career opportunities
  • Company Pension Scheme
  • Lots of additional company benefits

Role Requirements

  • At least 2 years’ Motor Trade experience working in a Service role
  • Effective communication skills
  • Previous experience and a working knowledge of the Kerridge system would be advantageous
  • Commitment to delivering customer excellence
  • Computer literacy
  • Flexible Positive ‘Can Do’ attitude

Your Responsibilities

  • Book service and repair work always ensuring workshop and parts availability
  • Keep customers fully informed of progress and advise of extra work if required
  • To invoice and submit accurately all warranty related transactions daily
  • To obtain and process payments in accordance with dealership requirements
  • To achieve hours sold targets & ensure the work in progress is kept to a minimum
  • To maintain accurate customer records on Kerridge & Dialog
  • Organise loan car bookings for the department. 
  • To make telephone follow-up, progress calls and Upsell calls.
  • Convert both inbound & outbound calls into bookings
  • Exceed Customer & Manufacturer expectations
  • Hours are worked on a rota Monday to Friday 8am-6pm and Saturdays (rota basis) 8.30am – 12.30pm.

If you feel that you have what we are looking for, email your CV to or call Emma on 07834583994 for a confidential chat.

** All applications will be treated in the strictest confidence **


Salary 24000 - 30000 OTE
Apply... Click here & attach your CV